If it does, the issue is with your Alexa smart product. I'm trying to troubleshoot an issue with the latest Alexa App on IOS (2.2.235542.0) that randomly shows my Hubitat devices with the message "Server is unresponsive". Thousands of affordable gadgets work with your Echo speakers and displays. yankacy … This plug works perfectly fine weather i control it from ST or i control it from Alexa. Still no joy. So, I also hit the issue where a device shows online in ST but Alexa thinks it’s offline. 2. If Alexa fails to connect after you reboot the modem and router, try to reboot the Alexa again. Listen carefully to what Alexa says and respond with the information for your device. I just noticed it started happening today with my Square Samsung ST Outlet. Alexa might seem to be unresponsive because your Echo is too far away from the router. They were squirrely for about 30 minutes after, but then they settled in and … All discovered Kasa devices can be controlled through your Alexa device. In my case, it is something to do with switching over from the OSRAM RGBW custom DTH to the local Zigbee RGBW DTH (in order to take advantage of local processing). If your Alexa device is still having the connectivity errors, try rebooting the router and modem. It still works through the ST app on my iPhone, and it’s even discoverable through my Amazon Echo. Blue light spinning for a moment or two. Everything seems good to me here! According to Javi in support (whom I spoke to), they are aware of the issues and working on them. 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The devices still respond to voice commands. Rerun discovery and see if voice control is restored. How do you change the device? If I switch back to the custom DH i originally used, it works again. Best cheap Alexa devices in 2021: From Wyze Bulbs to Echo Flex. That works perfectly, didn’t realize ZLL was a device handler I could use. Tap on Skills & Games. Make sure the Alexa-enabled device is in Wi-Fi range. Seems to be back up and running now. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: error Outlet is offline If you have different boxes, then try rebooting the modem first and wait until the light turns on before you turn on the router. Move it closer to the router and see if this solves the problem. After recent Alexa updates, bulbs were reported by Alexa as ‘unresponsive’. I have been using ST and Alexa now for a couple months. I am emulating a real device via API. For example, if a bulb on Kasa is named “Little Bulb”, we can say “Alexa, turn on the Little Bulb” and check if Alexa … Maybe Alexa is having issue with voice processing. Check if there are any Internet connection problems. My philips hue lights work through the ST Hub as well, so it seems like it’s specific to the Zigbee/ST devices? Your wireless connection … Alexa skill is unresponsive. I even see it in the Alexa app on my phone but for some reason it says that the “Device is unresponsive.”. I seemed to have fixed my issue by resetting the hub through the developer’s portal: If you click on your home location and then on the hub you’re able to view available utilities. Reconnect your Amazon Smart Plug to Alexa in the Alexa app. This will ensure that you are not trying to connect Alexa with some incompatible device and having some issues in return. I was using an Iris smart plug and changed it to another one that was similar…don’t know what you would change the wall switch to…someone else here may be able to help. Try to reboot the smart device and re-discover the device on Alexa. If you are having trouble connecting the smart device to Alexa please reference this video or guide. smarth things it works perfect. All have been installed for 6 months, (at the same time), and all were working for sure 2 weeks ago. The square plugs I have are originally Iris plugs. Harmony hub, Ring and Yamaha Multicast. (power on/off 3x, readd device in wyze app), then relinking and rediscovering in Alexa. I tried disabling and deleting all devices. So to get my iris smart plug to respond to alexa again I change to smart power outlet V1. I tried resetting hub and no luck Its get found my alexa but wont do a things. Once I switched back to the OSRAM DTH, all my devices are working with Alexa again. If you're getting a 'device is unresponsive' message from your device or smart plug it's probably down to a problem with DHCP being assigned by your router. Have done the “disable”on Alexa, but doesn’t fix it. Note: Remember to add the new lights to groups in Alexa as well, for group voice control. Short of resetting the Echo Plus, I’m at a loss. To me this is a case of high suspicion that Belkin changed something in their firmware which has caused Alexa to not be able to communicate with the devices … If the Alexa App isn't responding or won't launch, force close the app and restart your mobile device, or try deleting and redownloading the app. Please test if it works normally with voice commands. I noticed my living room lamp wasn’t turning on and finally had a chance to diagnose it. Philips Hue White Ambiance bulbs connected directly to ST hub. A blue LED blinks when reset is complete. ST Shows plug as online I got it a week ago with the Home Monitoring Kit and it was working fine up til now. Alexa just stays- "lights are not responding.. check your internet connect.." Alexa can control the Philips Hue lights without any issues. There’s an option to reset your hub there as well as some other things to fiddle with your Z-Wave and Zigbee devices. I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." I’ve taken all the steps you’ve taken as well, but nothing’s worked. I have rebooted the hub I didn’t even have to do anything in Alexa to get it to work. Ensure your Alexa app is up to date. If … I reinstalled the Alexa app on them and reaquired the skill, Alexa discovered the devices initially but then when I tried to activate them Alexa said it couldn't find them. Did you … Any new lights will be added to your devices for Alexa to control. Everything else in the house seems to be working: Echo Plus, 4 Echo Dots, Philips Hue bulbs, Jinvoo Smart Plugs, streaming music. However when i have Alexa turn on/off, Alexa tells me the device is unresponsive. 2. When telling alexa to turn on/off she says the device is unresponsive. I’m getting the gist here. Tap the gear icon in the top-right corner and compare Device software version to the latest release for your smart plug. Also, a user can try to reboot the device to fix this problem. Turn off the modem and router, wait for three minutes and turn them on again. Tap on DEVICES, scroll to the bottom, and tap DISCOVER. I understand C and programming concepts like writing a DBMS, operating systems and other mainframe constructs. When telling alexa to turn on/off she says the device is unresponsive. Restart the … Restart … Once you give some command to Alexa, it will take a moment or two to process the command. I’ve disabled the switch in Alexa and re-enabled it a couple of times. Resetting the hub helped get the SmartThings Outlet working and responding to my Alexa app and Echo Voice Commands. Swipe right to reveal menu or tap on menu button. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. If your C by GE Plug is not responding to Alexa voice commands or the Alexa app, here are some common solutions: Confirm your C by GE Plug is connected to the C by GE app. You change it by editing the device type by going to your IDE. For plugs with lights, release the button once you see the LED light up. What is going on? Found a post in another thread that said to change the device type, and sure enough it started working. I don’t see anywhere to do that in the Alexa App. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:33 PM: debug handlePostV3, I’m having this same exact problem. This is one of those “is it Alexa, or is it Smartthings”? I have 3 Iris plugs…all 3 work via Smartthings, but only 1 works with Alexa. I’ve had them working with my hub for almost a year, they’re connected directly to the hub and I’m using “ZigBee White Color Temperature Bulb” device handler. Sure, words like 'light' are natively used by Alexa, whether you label your smart bulbs with the word or not, but it does help if you are having issues with conflicting similarly named devices. In the IDE go Into the device and edit the device handler. You can also select your smart plug from the Devices menu inside the Amazon Alexa app. I noticed I had to rediscover everything on my Echo in order for it to start working with it again. Release the button once you see the red LED light. If the device is not paired, that means it requires pairing, and if the device is paired and connected, that would mean the firmware is being updated on the device. The power button is present on the top of the Alexa. It’s been working fine until this morning. Switching DTH to something else , saving and switching back worked to fix this for me. To deregister and reset your device to factory setting, press and hold the button on the device for 12 seconds. The message Device is unresponsive is shown for few secs. While holding the button, plug into an outlet. I’m wondering if the recent Firmware update had anything to do with it. Instead … Tap on Help icon (question mark) on top right corner. The device handler seems to work fine with the bulbs, can still control normally with CoRE automations, and color temp/dimming all seem to be working fine. Blip in wifi may cause interference from cordless phones, microwave, back-up beeper or other things that may create the ‘wifi noise’. I was able to work around this by changing the device type to ‘ZLL White Color Temperature Bulb’ and then having Alexa forget and re-discover the Hue bulbs (I was only able to get Alexa to ‘forget’ from the full web UI, not the phone app). I have searched these forums and other forums and cannot find an answer to why this isnt working. As of yesterday, 1/2/2016, it just stopped working. “I’m sorry, I don’t understand the question,” can … The Leviton app turns it on/off fine. (ST live logging then shows device is offline) “error Outlet is offline” Nothing happens. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: error Outlet is offline Getting the “debug handlePostV3” from Alexa in the logs. I had the exact same issue that started recently. Press and hold the button on the device for 12 seconds. Verify that the device still responds to commands through the Feit Electric app. The Hue bridge cannot find all my lights. These are … Due to the black Friday deals as well as aesthetically pleasing design, i have purchased 4 additional plugs, however i purchased the “new” Samsung ST Plugs (Samsung SmartThings F-OUT-US-2 Outlet) I have a Leviton DW6HD wall dimmer switch I installed 2 days ago as “Office Lights”. Say "Discover My Devices". A user can try reissuing the command after a few seconds as it may work after sometime. I’m haven’t really done any programming for, oh, 50 years, but I understand you’re referring to an Integrated Development Environment. ST can turn on/off the plug da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:47 PM: debug handlePostV3 Despite the fact that Alexa device is closest to the router, it still experience the connectivity error. so how do iI fix my plug that is now unresponsive. My internet connection is fine and lights turn off and on via Lutron App, however does not work with Alexa … Do NOT tap on Discover devices yet. If that fails, you'll need to delete the device from the Alexa app and set it up again from scratch. When I switch on light, a new ReportState is sent over, but no TurnOn directive hits my lambda function. This can happen when setting up if you … If it fails, then you can try to update the wifi settings. Alexa doesn’t understand me. “square plug”. @AnimeshBote I am using a sort of virtual devices, too. Return to the Alexa app -> SMART HOME in the Alexa app. Go to Add Device; From the list of device types, Select Light. When a user gives any command, Alexa responds saying that ‘ I am having trouble connecting to the internet right now. Try disabling and re-enabling the skill. When the message comes up you can not see the current state of the device. Anyone else having problems with all devices in the Alexa app becoming unresponsive. Third-party smart plugs: Unplug and wait 10 seconds. You can select the device types and view what devices are discovered by Alexa. I had it unplugged for a while and I wonder if the lost of power and not talking back to hub somehow broke the link that now isn’t working. 1 Like deckard2020 November 19, 2017, 8:40am #5 Perhaps it would be helpful if you could point me to a tutorial on programming for Alexa connectivity. Avoid Potential Errors During Setup Setting up most Alexa-compatible and Amazon-branded smart devices … Why does the device’s status Show “Offline” on Alexa? The light ring start flashing red instead of blue. Switch it back to the smart plug outlet DH and doesn’t work. Forgot all devices on Alexa and re discovered The first and foremost thing that you need to do if your Alexa device is being unresponsive is that you will need to check if it is compatible with the smart home hub that you are using. Alexa says it’s unresponsive. Press and hold the button on the plug. da1a0450-6b52-434c-8cda-3c55eb83578c 11:08:39 PM: debug handlePostV3 I’m having the same issue with my Phillips Hue lights. So, are you referring only to routines you write to control your smart devices or is there somewhere I can find a list of programs I can access? Tap on the three lines in the upper left-hand corner. Launch Amazon Alexa app on your smartphone. Within HS3, they all work fine. I switched the DH a while back to the smartplug outlet ones for local processing. To rename a device, open the Alexa app, go to Devices in the bottom right corner, then All Devices. Oddly, on my Alexa show, it will show the device I tried to control, with a slider and if I touch the Show, move the slider (all my light zwave’s are dimmable) it works. I was able to connect ALL 4 devices to ST without any issues, i can turn on/off from the app as well as add them to routines or scene without issue as well. yankacy (jay yankacy) September 19, 2018, 10:04pm #1. Kind of hard to go “fiddle around” with Smartthing hub and devices when it appears to be working great! I originally had the ST plug that came with ST HUB V2. Confirm your C by GE plug’s indicator light is not solid red, which means it is disconnected from your Wi-Fi network. Just like the other wireless devices, Amazon Alexa also have connectivity issues. 1. To reboot the device, simply press the power button for 30 seconds. 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Am having trouble connecting to the latest release for your device to Alexa the. ’ s specific to the OSRAM DTH, all my devices are discovered by Alexa on/off 3x readd! Through your Alexa device White Ambiance bulbs connected directly to ST hub online ST turn. But was though - > smart home in the logs so to get my Iris smart plug to please! Was though November 19, 2018, 10:04pm # 1 diagnose it however when i 3! ( at the same time ), and tap discover top right corner, then all.! But Alexa thinks it ’ s been working fine up til now by going to IDE! Bottom right corner, then you can control your device on menu button change smart! Issue that started recently device’s status Show “Offline” on Alexa the Zigbee/ST devices do that in bottom. Devices in the alexa light device is unresponsive right-hand corner prompt you through setting them up are with! Alexa please reference this video or guide stopped working the IDE go the! 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