In terms of whole house systems, their range of products is quite limited. I have no calcium whatsoever on any of my testers at this point in time. In addition, the Pelican Iron & Manganese Filter is backed by a limited lifetime warranty of 12 years on its valves, non-electric heads, bypass valves, fittings, and housings. The reviews you see on pelican websites only show 4-5 star. The side effects of this substance are numerous, so if excess fluoride in tap water is an issue, you must tackle it immediately by installing a filter to reduce it. It took me 30 minutes, so it went well. ****ATTENTION ALL BUYERS****. However, instead of returning the product you filed a chargeback and have refused to return the product you have not paid for. Be the first one to find this review helpful, Guaranteed to reduce chlorineNSF Standard 42. Updated on 10/06/2020: After posting a poor review and responses to the company's responses I was contacted on September 24, 2020. It is Model # PC300-IR Internet #304770737. We built a new house 10 years ago. If not removed, all of these particles will build up and can clog up your pipes. I told them what my concern was and they told me what I needed. 5.0 out of 5 stars Perfect water , easy install. But the way it racked up in the cost associated with procuring it, seemed to be on a higher scale than the competitors. He drove out and installed it and he did a fantastic job. We are sorry to hear you are unhappy with your 2018 purchase. The Pelican PC600 uses an antibacterial filter media to prevent the growth of bacteria within the water filtration system, and operates without producing waste water or needing electricity. I purchased a salt free system and I am convinced that the advertising of how the unit would perform was incorrect. Also the Natursoft filter failed to take any hardness out! This is the only system you will ever need for your iron and manganese removal needs. Other than that I’m very satisfied and the flavor of the water is excellent. Be careful with these guys! In case they do not I am investigating salt based softeners that I can purchase to install in lieu of the salt free Pelican tank. One of them cracked completely because it’s plastic inside. Read product specifications, calculate tax and shipping charges, sort your results, and buy with confidence. I called the company on 11 November directly that installed the system (Pentair Pelican Water Systems 3060 Performance Circle, Suite 2, Deland FL, 32724; 386-469-0145) and my call was directed to a "service technician" (Anthony - ext.#**). She leads a small but mighty team of writers in bringing you WaterFilterSpot. The Chemical Injector Pump should be replaced every 6-12 months, and check the Solution Tank Refill twice per month. Any time we attempt to call you, your mailbox is full, so we have continued to email instead. I learned very early in sales always be honest because in the long term you will benefit from it, its good practice, shows your character and you can avoid things like this, disappointed customers. The whole house drinking water system did not change the way our water tastes and we cannot drink it. It then gives me an email that I can send, and then maybe they’ll call me back. We bought both of these units with high hopes but are very disappointed. Pelican 6-Stage Reverse Osmosis Water Filter System. The technical department needs to be technically advised and they should have samples right there where if somebody’s asking a question, they can visually pull out the product. He said he would be be happy to send me that part and he sent it to me free of charge. The powerful efficiency of the Pelican Iron & Manganese filter occurs during the four stages of filtration. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. KDF filters generally cost under $50, but price depends on whether the unit is an in-line or showerhead filter and whether it is used alone or in combination with another type of filter. However the little thing under the faucet that you turn the knob, two of them. Get buying tips about Water Treatment Systems delivered to your inbox. Try to enjoy the tasty water. Overall, customer reviews are very positive. BEWARE OF THIS COMPANY. So in your own email to us on June 12th, you acknowledged that the rep did in fact tell you about the water spotting, which is in direct contradiction to your complaint. Pelican WF10 Iron/Manganese Whole House Water Filter & Salt-Free Softener. I finally reached out to my bank to get my money back. The technician (Todd **) installed it but 30 days afterwards, there has been NO change in water quality and the sulfur smell is just as bad as ever. Water test done by pelican on 8/29/19 show iron tank is only taking out 1.16ppm of iron out of 4.55ppm. We talked for about 45 minutes and from that point on, I had it installed, and I’ve been happy with it ever since. Your e-mail will never sold or shared! The Pelican shower filter installation instructions are easy to follow and the installation itself is a breeze for most people. So, your company has a good water product, but the innards of that diverter spout needs to be better. I called, a person answered the phone immediately and I was pleased with it. This whole house water filter system provides you with fresh, clean water from every tap in your home. If you have any issues try 90 days. In any case once I get this solved I will provide a follow up review for all. So, I went out and had a guy come in. Our notes show you never contacted us until Feb of 2020 regarding any concerns or issues with your system. They advised me against this brand, this product and I pay for their time. Read honest and unbiased product reviews from our users. Enjoy reading our tips and recommendations. We used the SharkBite fittings and PVC and it was like putting a little jigsaw together. My wife and I moved into our home and noticed the water had a very metallic taste, sulphur odor, and was leaving iron deposits on the tub and sink surfaces. It was the best way to go. My wife, every couple of weeks would get the gallon jugs and fill those up, and we would use those for drinking and cooking and for our pets. Our first well had serious iron problems, so we had a local water treatment company come in and install a system. The system I have has three parts, which are the pre-filter, then the main charcoal filter, and then the UV light treatment. I paid $50 for consult and $800 for installation. Their contact information was there so I didn’t have to hunt for it. I Google searched it, and then I came across the name Pelican and before that, I heard about it on the radio as well. I went to the expense of buying an arsenic detection kit to determine how much arsenic was in the water. Check out Bizrate for great deals on popular brands like Aquasana, Bunn and Fresh Water Systems. Its location on this page may change next time you visit. I now know that I need a salt based water softener. Pelican Water sells water filters, water softeners and other systems to ensure your home has safe, clean water. We had to haul water until I completed installation. But if I’m washing vegetables or use it for drinking water, I wanna be able to isolate the use of the water. This increases the salt content of the water, which is why many people prefer water softener alternatives. The Pelican WF10 Whole House Water Filter & Salt-Free Softener is designed for use in large or small homes. There are two main ways to soften hard water: salt-based water softeners and a water softener alternative. It consists mainly of two products the PC600, and the PC1000. I have never heard of a company stating a customer hasn't paid when they have, and sending them to collection while the credit card company is investigating this. Pelican’s water softener alternative generates no waste, helps save money on your energy bill and is certified to be 99.6% effective. After months and months talking to Pelican, "dial in" chlorine injection and countless hours spent on phone, email and working on the equipment water I still have 3-5ppm of iron after the filters. I didn’t wanna spend $5,000 on a system, but I felt that that was our only recourse. Still hoping the company will make this right. With its four-stages of water treatment, this whole-house salt-free system is extremely effective, and its quality performance cannot be matched. The results were the same, in other words the filter and softener system was not removing any of the hard water deposits that cause scale build up. Thank you, you have successfully subscribed to our newsletter! Vitamin C filters are the most expensive shower filters. We have had to replace our dishwater and our faucets are corroded and now need replaced. Unsubscribe at any time. I called Pelican, and the rep said, “It sounds like bacteria that comes in with the line, and that your chlorination is not high enough.”. Pelican whole-house water filters with UV Advantage Series Salt Water Softeners, Pelican three-stage under-counter drinking water filter, Pelican Premium Shower Filter with 5-foot wand. The Clack V3006 Bypass Valve and Clack V3007 Bypass Fittings (Copper and PVC) are WQA/NSF 61 certified, too. Installation was pretty easy. In April of last year, I did some research and I came across the Pelican System, which I never heard of before. It was just really getting to be a pain, hauling those jugs of water back-and-forth. I just put a new one in. The reverse osmosis system removes 96% of fluoride and 98% of lead and comes with an NSF certification. We've had the water treatment system for 10 years… I like the Pelican products and I love their people. They took a significant amount off of the unit I bought, so I ended up going with them. This is the only system you will ever need for your iron and manganese removal needs. Before I bought my Pelican filter. I ran the test and we were way above the recommended allowance and so, we started using bottled water. Both models feature the four-stage system works to oxidize and remove up to 10PPM iron from the water, improve the taste, and eliminate any odor, to ensure you have the purest, cleanest water possible. City water is not an option because we live out in the country. On their website, you will find 4 distinct products, but upon a closer inspection, you will see that there are in fact only two products, the PC600, and the PC1000, sold with and … Given the chargeback, we have nothing left to refund you. It tastes good, too. I was lied to, I was mislead, I was given wrong information. Of course, I get water spots occasionally, but the actual faucets themselves seemed to be in good shape. I had two other systems since we’ve lived here at Tampa, Florida, and was not satisfied with their performance. I wanted the simplest filtration system for the house I could get. Original review: I purchased the PSE 2000 whole house filter and salt free water softener and installed it in a completely remodeled home including all new PEX water lines. I left a message and phone number but still no call-back. We live out in the country and we have water from a community well that is very deep, like 3,000 feet in the ground and as a result, it has a lot of minerals in it and it also has arsenic in it. Pelican Water - PC600 Premium Whole House Water Filter System System is IAPMO Certifed to NSF Standards 42 and 61 – published system testing data available. I was sold wf10 system because we have lot of iron in our well water. Few Things Taste Better Than Clean, Filtered Water! Your purchase came with a 90 day money back guarantee if you were unhappy with your purchase. I have had and have ben going through a terrible experience with these guys. I have also noticed a significant difference in the taste of the water. The flow rate differs between the two models: WF4 model’s maximum flow rate is 10 GPM, while the WF8 model is 15 GPM. If you have well water or water that has a similar origin source, it is common for iron to be in the water because of soil formations and the rocks that the water will often percolate through. I called and they put me through the technical department, and the guy there didn't know. A seven-year limited warranty, that covers any defects in material and workmanship for seven years from the purchase date also comes with the deal! I trusted the SALES AGENT to be honest and give me proper recommendations for a WATER SOFTENER in LAS VEGAS where we have HARD WATER. They “shocked the well,” which means they poured some bleach down there, but I figured, if they got in there once, it could return. Chlorine reduction 97%, and system has a high flow rate listed. They are trying to fight me on this, try to send this to collections while my CC bank is investigating this. The Radial Flow Iron Replacement Filter should be replaced every 3 months or 10,000 Gallons. We’ve been drinking the water and we haven’t had any intestinal problems or anything like that, so that’s a good thing. I asked the agent many questions and also sought for advice. That is when I learned that the softener only prevents scale buildup inside the plumbing pipes, it is not to prevent scale buildup on plumbing fixtures, shower glass or toilet bowls. Some of the most popular Pelican water softener products include the Pelican NaturSoft Water Softener Alternative and the Water Softener Alternative & Filter Combination System. Iron filters usually come with a 3-step filtration process. I had to clean it and squeegee it after every shower. I like the countertop rather than under the sink because I have control over how much water I’m putting through the filter if I’m washing dishes or something that the water shouldn’t have to be filtered. I used another device for 30 years and they went out of business. What Comes with the Pelican Iron & Manganese Filter? And we haven’t been meeting the federal guidelines for the arsenic, so they warned us about it. It does not require maintenance. I told them what I had and they told me what I needed. We have responded to each and every email you have sent us. The water wasn’t too bad, but every once in a while out here they would do some kind of a big chlorine-type flush and the water would smell really bad and it would really be irritating on your skin. The only thing I don’t like is that the stainless-steel containers that I have have a really big water spot problem, only because my sprinkler systems go off. Pelican brings a perfect solution for all this trouble: a 10 PPM iron removal filter. It turned out, we still had some iron problems. Don’t let the liquid fall below ¼ full. Our content is intended to be used for general information purposes only. Failure to do standard maintenance can effect the performance of your system. The dimensions of the WF4 is 23.5 x 37, while the WF8 is just an inch more in width. Top 3 Nuvo H2O Water Softener Systems & Parts In 2020 Reviews. Below is a table with some of Pentair Pelican’s most popular water systems and their costs. Pelican is one of the best water filtration system manufacturers. This guy was speaking like he is an expert, "We have a return policy. Their products are efficient, durable and reasonably priced. Stages three and four are where the magic happens, thanks to the WQA Gold Seal Certified GreensandPlus Iron Filter that traps the iron with a filter media and gravel before the backwash system flushes it out. Since then we’ve gotten everything working the way it’s supposed to work. My wife wouldn’t drink the water. I liked the ease of their knowledge. Reviewed in the United States on March 13, 2019. The benefits of using the Pelican WF10 include the fact that it will filter out iron which can be very problematic. The PRC-5 Pelican 5-Stage Water Filtration and Softening System takes the positive sides of the Pelican Carbon Series Whole House Water Filter and Pelican NaturSoft Salt-Free Water Softener with a view to offering you bottled water quality out of each tap.. The property we bought had a well and our home inspection report said that the water had E. coli. BE CAREFUL. What does the Pelican Iron & Manganese Filter Remove? In a previous response I explained I purchased the system at the beginning of a whole house remodel and was not able to get it installed and have time to see if it worked prior to the expiration of my 90 day warranty period. Now, If I decide to try their salt based system I will have to spend considerable money to install it as the tank for the salt based system is substantially higher than the carbon filter and salt free tanks which means that I will have to dismantle the bypass lines and raise them. These Filters work great ! A link has directed you to this review. Pelican carbon filter and NaturSoft system is preloaded, ready to install, minimizing steps and saving time NaturSoft water softener alternative lifetime guarantee, no media replacement necessary Sediment pre-filter requires minimum replacement every 6 to 9 months; carbon filtration media every 5 … Filtersmart FS1000. And I have a black kitchen faucet feature that had to be scrubbed down every two days or it would get really gross-looking from the water. Please provide us with a copy of a test showing the carbon filter is not working and we would be happy to replace the media for you. Copyright © 2020 Consumers Unified LLC. They explained to me that the fiber cloth pre-filter would filter out most of the particulates then the tall charcoal filter would get the lead particles, but the UV light treatment would ensure that it killed any bacteria that might be in the water. The salt-free product you have is preventing scale in your pipes and water heater. The colored water is caused by excessive iron in your water, and while it’s not harmful to you, it may not taste, smell, or look all that great. After about 6 months of use I noticed that the scale buildup on my plumbing fixtures and shower glass was excessive even with cleaning after every use. We HATE spam. This system uses a non-electric self-priming chemical pump, which is not only economical but also eco-friendly. Luckily, if you have iron in your water, you can easily treat it. It drives me crazy when I try to call a company and I have to go all the way to the bottom of the page and look for "Contact Us." The Pelican Iron & Manganese Filter removes up to 10 PPM of iron, chlorine, and chloramines to non-detectable levels for five years or 600,000 gallons (WF4) /1,000,000 gallons (WF8). These two filters work great together, we have 3 horses and they would hardly drink the well water, cant say I blame them, it had bad iron. Before I bought my Pelican filter, PSE1800-PUV-7 filter, my plumber recommended Aquasana. Although I appreciate that at least the company reached out to me I am not willing to accept their proposal. There's peace of mind in knowing I’m drinking clean water. We just drink it right out of tap without any kind of issues like that. Our mission is to serve you: if you have any questions you can talk to a friendly Pelican Water specialist at (877) 842-1635. Thank you, The Pelican Water Customer Satisfaction Team We also offered to swap your salt free system for a traditional salt softener to meet your expectations but you refused. The company offers multiple different products for water filtration and softening. Verified Purchase. I noticed the water’s a little bit softer in the shower, but not like I thought it would be. I also did a research about arsenic, and it didn’t appear as though the arsenic would be resolved as a result to this, but after we installed the system, I ran another test on the water, and the arsenic levels had dropped way down to like 10 parts or less per billion, which was a significant decrease so, I’m really happy about that because that was one of the big issues that I was worried about with the water. Customers noticed an immediate improvement to their skin and hair after using the Pelican, and some even praised the unit for helping improve their skin conditions. I expressed to him I have a filter $30 that removed the white and sediments in there without using salt. Pelican's website was very informative and easy to navigate. With regards to your claims on our products, all of our FAQs and product information on our website very clearly states that you will have some water spotting with a salt-free product. Learn more about us. Yes, Pentair Pelican is a good brand if you need water filtration or softening. In addition to the WQA Gold Seal Certified GreensandPlus media, the Carbon Filtration Media is also NSF/ANSI 42 certified. I was advised several times by the plumbers here and I just don't know why I didn't listen to the people in my own city. a Water Softener Alternative is not a water softener although the sales agent said, "It's a water softener but we have technology that eliminates the use of salt." But I’m very happy with Pelican and I'm only one year into this product. You may experience a mild reduction in water pressure and a shorter filter life than 6 months depending on the quality of your incoming water. The only issue I had was it was hard to find somebody to install it. They explained things very well to me, including what a typical system was and what the parts did. Pelican Water Softener Product Reviews Pelican Salt-Free Water Softener & Conditioner (1-3 Bathrooms) ... Best 5 Iron Out & Bridge Water Softeners & Iron Filters Reviews. The company has been providing water filtration services and products since the 1970s, and millions of homes and businesses worldwide rely on its innovative products for clean and safe water. I wanted my money back, my expense for the plumber cost plus future cost to remove etc. It had a funny smell to it. These were the two most common complaints we found. I have complained to no avail. Buy now from Amazon. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I went back communicated with this company again, records will show all of this, and asked them one more time as I was going to return it and they assured me. I didn’t want to have to connect through electricity and I didn't want salt. Iron manganese filter has an impressive filtration capacity of 50000 gallons at 3.0ppm for iron; ... and the Pelican Media Guard – copper and zinc oxidation media (KDF-55). And so now, we don’t buy bottled water anymore. In our emails with you, you indicated that you were told by the sales rep "I was told the water would be clear there is a slight chance of spotting". If you previously used the Aquasana shower filter, you may find that the Pelican … From day 1 after installing we always had iron in our water. They want to fight you and they have not been good at any turn. Other than that, I was expecting the water to be a little softer because the water where I live is very hard. I moved into a new home wanted a water filter did not want to have to exchange salt and or have a softener feel shower. Also the Natursoft filter failed to take any hardness out! If you need additional help we will be happy to assist. However, when asked for photos of installation or inspection of your well, we have not received a response. Iron filters come in different types and designs; however, they operate on the same principle. Not only does all my pipes and items have the residue, they ignored my emails, calls, and were unreachable for days, weeks. One of the most common signs of hard water is scale buildup around drains and faucets. Instead of reducing minerals by replacing them with sodium ions, Pelican water softener alternatives treat hard water by taking varying amounts of minerals from the solution through precipitation. The People in the technical department, when they sent me one of the replacements, there were no instructions and because the ends are color-coded to go into the filters, I wasn’t sure which one to put on the top or which one to cinch on the bottom of the actual diverter head. The width differs slightly in these two models, too. The 5-micron pre-filter system has the purpose of reducing salt, ... Samsung Dehumidifier Review - 2020 Update. In the package, you will find the following: This system isn’t cheap, but it’s designed to last, and you will save money in the long run since you won’t need to be replacing pipes, appliances, or even bottled water. Another thing is that I had a small leak in one of the o-rings on the UV light filter, and when I called Pelican, the gentleman told me where exactly it was leaking and what exactly I needed. If you need to replace a filter before this time frame, Pelican promises to send you a replacement carbon media at no cost. They adjusted the system, and I kept having them come back and recharge the beads, and it wasn’t working. We are more than happy to help you with your water concerns and find a system that meets your expectations and have gone above and beyond to help resolve your concerns. Both models feature a recommended operating pressure and temperature of 25-80 PSI and 36-120F. I did quite a bit of research on the internet about different systems and I really like the way the presentation was made for the system. The second stage, the Pelican Chlorination System, uses the injector (without electricity), which pulls the specific percentage of concentrate from the chemical solution tank and then mixes it  with the water before the pressure forces the solution downstream. They sent us some parts. It brings healthy water to people across the world in a variety of ways, including water filters, water softeners, drinking filters, shower filters, well water services and UV lamp products. They asked if the water was bothersome as far as being hard or soft and I said no. Pentair Pelican Iron & Manganese Water Filter Full Review, Key Features of the Pelican Iron & Manganese Filter. Pelican removes iron, improves taste, and eliminates odors from your water. But I got a 50% reduction in the water hardness from it. After speaking with Aquasana, I wasn’t convinced it’s the one we want. It is way more effective than other filters in the market, which can remove a maximum of 7-8 PPM iron concentrations. Once installed, you will need to wait 48 hours while the Carbon Soak occurs, and then you can start enjoying great tasting water. So, we went back-and-forth. Jennifer is a mother of 2 and has always been a careful shopper, determined to make the best buying decisions for her family. ConsumerAffairs is not a government agency. I am hope they will do the right thing. Now it’s great. The second stage then employs a high-capacity iron filter to cut down on both metallic taste and any iron residue that can lead to orange, red or brown staining. That took care of the iron, but we were having problems with like a slime in the water. Our chlorination pump was not functioning properly. Now, I have not had the water tested by a lab yet, but I plan on doing that. Also, my dishwasher and things work way better than they did prior to having this system. The water looks clean when you put it in the glass, but knowing that the system is there is great. The shower filter is virtually maintenance-free – you’ll just need to replace the pelican shower filter every 15,000 gallons, which is a relatively long lifespan for this type of filtration unit. I was so impressed because they didn’t try to oversell me. Posted by Shannon Ward June 5, 2020. So, it was a very positive note. I installed the system myself and it was easy. I will be reaching out to certain appropriate parties today on next steps as I do not want this to happen to any else. Plus, their prices were cheaper than the local places that did the same thing…. We'll see how it works if they perform this well over the decade. If your well water leaves a red or orange residue around sinks, toilets, and other appliances, you probably need an iron treatment system for well. I found Pelican online but somebody at work got something from them as well. This is not what I was told by the online salesman prior to my purchase even though I had expressed my concerns. We recommended having your drinking water checked for chlorine locally as its faster and less expensive to confirm that the certified carbon filter you purchased is in fact reducing the chlorine but you did not choose to have it tested, so we cannot confirm your claim on the carbon filter. Eventually, they become so bad that the fixture cannot work any longer. Also, no more red residue around your appliances! But anyone can do it because the copper setup was simple. Based on the notes on your account the water is clear throughout the day but then suddenly goes orange. So, it’s doing a good job and I’m very happy with it. That has a 5 year performance guarantee on the media. How do I know I can trust these reviews about Pelican Water Systems? FAQ. To date, as of 11 November, no one has returned my calls. Pelican Water is a water filtration and softening company that provides innovative products to bring clean, safe water into homes and businesses. Also your carbon filter has nothing to do with TDS and instead filters out chlorine. You will love it.". But it did take a lot of the hardness out of our water. I left my name, phone number, a short message and requested a call-back all three times. Please I warn you guys!!!! Was promised it will take care all water problems, water will be better than bottle water. 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Many people prefer water softener alternative filtering very well to me, including what a typical system worth!