All Rights Reserved. Reinstall the latch, making sure the word “UP” faces upward. Products which inspire assurance and delight when you need it the most. Re-paired it, etc… Still nothing. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. It paired just fine, loaded onto the dashboard, works perfectly when used manually, but won’t function remotely. Make sure switch #3 is on, and press the Program button once. Press “9” six times.6. Press Checkmark symbol once.3. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Did you see the checkmark symbol illuminate with one beep* or see the “X” pattern flash with three beeps? My 914 lock doesn’t pair in the newer version. 7 possible reasons: Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Enter user code to be deleted5. Press the Program button once more. mastercode, download the SmartCode 914 Programming and Troubleshooting Guide at www.kwikset.com. So far I really like it! 01 Place the battery cover onto the interior assembly, making sure to align the turnpiece with the shaft. Press Lock symbol once6. Shop for Z-Wave products - for smart lights, locks, thermostats and more. 1.) one of the best solutions is to add a beaming repeater near it. only the Classic, and it shows up as a 910 lock not the 914. If you hear three beeps andNote: The lock will time out after five seconds.Disabling and Deleting the Mastercode1. If all user code positions are filled, delete a code to make room for this one. The hole in the door frame for the latch bolt is not drilled deep enough. Press lock symbol once.5. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. Page 1: Kwikset Smartcode 914 Programming And Troubleshooting Guide. Re-enter Mastercode.6. Press Lock button once5. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Attempt to lock and unlock the door with the key. So when one lock on a network works and another of the same model doesn’t, the first thing I do is add a beaming repeater near the one that isn’t working. The Kwikset Home. Press the Program button once. Experience Kwikset products from the people who know them best. Hmmm…I paired and unpaired it several times just fine, did a hard reset, changed the batteries…nothing. And it started working. Press Lock button once.3. Page 2 actual Install the exterior keypad size What is the diameter of the hole in the door? Press Lock button once7. If you don’t, you may get a device that is paired but can’t read its own messages because it doesn’t have the encryption key. SmartCode deadbolts require a tapered latch bolt for ease of operation. Security on the outside, convenience on the inside. Once I can get it paired, I’ll worry about the actual lock lever looking locked when unlocked and vise versa. Enter Mastercode.4. ... 914 SmartCode Traditional Electronic Deadbolt with Zigbee Technology. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Checkmark symbol with one beep - Programming was successful.“X” pattern with three beeps - Programming was unsuccessful. Verify that the lock can be operated smoothly with the key while the interior is removed. Press Lock symbol once.5. If the Wireless Card LEDs continue to stay on, contact Technical Support. 180°. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. ecszone (Eric) June 28, 2016, 12:36am #1. For countries outside the U.S. and Canada, please visit our International contact page. Re-enter Mastercode.7. Keep door open. Powered by Discourse, best viewed with JavaScript enabled. Problem with kwikset 914. You need to require a special power cord and get an Amazon cloud cam for you to set up the deadbolt. If the screen is not pressed for 20 seconds, the system will time out, and you will need to restart the procedure.Deleting a Single User Code with the Mastercode Enabled1. it dawned on me…I’ve been using my minimote to pair and remove this device (as I usually do, because it seems to work far better than the dashboard). If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. The latch bolt will extend and retract to learn the orientation of the door. After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. (about 45 feet from the hub). Press Lock symbol once.4. After a lot of research I learned that Kwikset - Smartcode 914 Touchpad Deadbolt with ZigBee would work with the Spectrum (Brighthouse) security alarm system. Press Program button once.2. If needed, the door handing process can be initiated manually. Keep door open. Programming and Troubleshooting Guide. Kwikset smartcode 914, on the other hand, has an intensive set up. Make sure the Mastercode has been enabled before trying to disable it. If it cannot rotate to the vertical position, the clutch has become disengaged. Damn. Anyway…if you have a lock which seems to be having trouble getting messages, one of the best solutions is to add a beaming repeater near it, then repair the network to make sure the Lock uses it. Sophisticated, modern hardware styles with simple, unique details. Locks Kwikset Smartcode 914 Programming And Troubleshooting Manual (17 pages) Locks Kwikset SmartCode 914 User Manual ... For more information about the mastercode, download the Programming and Troubleshooting Guide on the SmartCode 913 page at www.kwikset.com. Purchased the Kwikset 914 Smartcode Satin Nickel from Home Depot online 4/25, received quick 4/27…I feel quicker than Amazon and FREE SHIPPING and HASSLE … Press “9” six times.8. How far is the hub from the lock? SmartCode 914 Touchpad (ZigBee) Smart Lock. Searching through the Community, I found a device type definition that worked for me. Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep. How to reset Yale LOCK With Z-Wave from ATT Digital Life? Community Q&As. Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Press Lock button once.If programming is successful, the keypad will flash green once with one beep.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Keep door open. Kwikset 914 problems - resolved! Explore a world of innovations. If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. Press Lock button once.5. Kwikset's SmartKey security also allows you to rekey the lock yourself in seconds, leaving lost or unreturned keys obsolete. The Checkmark will flash five times and you will hear five beeps.2. The wrong deadbolt latch is installed. The lock allows the user Re-enter Mastercode.6. Attempt to rotate the turnpiece on the interior assembly to the vertical position. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Remove battery pack. Enter new Mastercode.3. Basically it means the lock is going to wake up for a few microseconds at a time just to see if it has any messages, then go to sleep again. Keep door open. Keep door open. Remove the battery pack. Perform the manual door handing process in the Installation Guide. Step 1. Secure means the messages are sent encrypted. Press Lock symbol once.8. Kwikset Smartcode 914 Manuals & User Guides. Press Lock symbol once.4. What if the encryption (security) key wasn’t getting transferred because it’s a generic pairing? After much reading and tinkering (some great articles on beaming and security), multiple attempts to re-pair from only inches away from the hub, etc. Replace with the new tapered latch that came with the lock and reinstall the lock. ©2015 Spectrum Brands, Inc. Keep door open. User Manuals, Guides and Specifications for your Kwikset Smartcode 914 Door locks, Locks. Make sure the Mastercode has not already been programmed. I installed a second 914. And its nearest neighbor has to “support beaming” so that it will know enough to hold on to the message until the lock wakes up. If the turnpiece does not align with the torque blade, rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Note: Do not use prints from this website to mark distances. How would I know? Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. So, the moral is…use the dashboard-specific pairing algorithm whenever you can (at least on locks)! Rigging65 (Ryan) July 1, 2015, 5:01pm #1. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. Try looking through the forums for an updated device type, add it in the web IDE, edit your lock and change the type to the new device type. Enter Mastercode.5. Thanks! Press “9” six times7. Copyright © 2021 Spectrum Brands. Re-enter user code7. Press Lock symbol once.4. Keep door open. Cool! Test the key again. Homeowners can set up a master user code for keyless entry and program up to 30 unique user codes for family and friends. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Press Lock symbol once8. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. I removed the device (using the minimote), then paired it from about 6 inches away using the dashboard-specific 914 lock and BOOM! Success: flashing checkmark symbol and single column of digits. Devices & Integrations. Make sure the Mastercode has not already been programmed. Release button once battery pack is installed. If all user codes are filled, delete a code to make room for this one. Perform the manual door handing process The door handing process was not executed during installation. Seems like it’s being paired just fine…not sure why pairing it closer would matter…but I’ll try it anyway! Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Press Lock symbol once.6. Enter Mastercode.5. Re-enter Mastercode.5. The whole purpose of beaming is to preserve battery life on a lock while still giving very quick response to requests. Beautiful, transitional hardware styles with simple, unique details. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly. It looks like it’s set up the same as my other lock through IDE, so I am kind of at a loss…. If the latch bolt does not extend to lock, then all codes have been successfully deleted. Summary of Contents for Kwikset Smartcode 914. Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. If the latch being used is from an older lock, it will likely not have a tapered latch bolt. Press Checkmark symbol once.3. Hope this helps. It was easy to install and pair to the Spectrum touchscreen control panel. This door is about 5 feet from the other door which has zero problems. Enter new user code.6. Got my new one today, installed it and…it’s doing exactly the same thing. Good luck. Rotate the turnpiece 180° clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Deleting All User Codes with the Mastercode Enabled1. Please see the list below for Z-Wave systems that can be used with the SmartCode 914 Z-Wave lock. Shop Kwikset SmartCode 914 Satin Nickel Single-Cylinder Deadbolt 1-Cylinder Smartkey Electronic Deadbolt Lighted Keypad Built-In Zigbee in the Electronic Door Locks department at Lowe's.com. Allow ten seconds to elapse, then hold down the "Lock" button while reinstalling the battery pack. Press checkmark symbol once.3. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. 9 times out of 10 that will fix things. This will enable it to lock by itself if left unlocked Press Lock symbol once.6. Make sure to enter a valid Mastercode in step 4.10. Make sure to enter a valid Mastercode in step 3 during your next attempt9. 8. Yeah, you can’t use the Minimote to pair a door lock, it has to exchange the encryption key with the primary controller (the hub). If you immediately hear fi ve beeps and see the Checkmark flash five times, the Mastercode is enabled.Disabling and Deleting the Mastercode1. The deadbolt latch and strike are misaligned, causing the latch to bind. Press Checkmark symbol once3. So, I installed a 914 a while back, and it works just fine. I resolved my 914 problem…here’s what I did. Introductory-Guide-to-Z-Wave-Technology.pdf. You guys are the bomb! (*Beeping sound will only be heard if switch #3 (on the lock interior) is in the on positon.) Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. The keypad will flash green and you will hear three beeps.2. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. . Kwikset 99140-024 SmartCode 914 Traditional Smart Lock Keypad Electronic Deadbolt Door Lock with SmartKey Security and Z-Wave Plus, Venetian Bronze 4.4 out of 5 stars 747 $185.01 $ 185 . Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times with three beeps. The Checkmark will flash five times and you will hear five beeps.2. Download Print ... Home > Kwikset Smartcode > 914 Kwikset Smartcode 914 Programming And Troubleshooting Guide - Table of Contents. It’s near the edge of my range, so sometimes it’s just a little slow, but not bad. Z-Wave is the smarter choice for smart homes. How many obstacles? Make sure switch #3 is on, and press the Program button once. Enter new Mastercode.4. Attempt the procedure again, making sure to enter the same Mastercode in steps 3 and 5.7. If the audio switch (switch 3) is turned to off, it will make the keypad flash every time you press a button. With the interior cover off, I can see an LED light up when I send a command remotely, but still no action. Tried pairing, no dice. You may incur additio… Signature Series Deadbolt (Round) with Home Connect with Z-Wave 500 Technology ... Troubleshooting Guide. The status LED will flash red and green. Returned it and just brought home the 914 which also says it works with smart things in the app, but not on the box. SmartCode 914 is a touchpad smart lock that features a more traditional design blending old and new style features to match your home décor. Won't lock , status correct. Re-enter user code to be deleted.9. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Remove the battery pack, press and hold the program button for 10 seconds. Failure: flashing “X” pattern Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Make sure the Mastercode has been enabled before trying to disable it. If it is unable to rotate, remove the interior assembly from the mounting plate. Test each button on the keypad (one at a time) and listen for a beep on each button press. This will re-engage the clutch. So, I installed a 914 a while back, and it works just fine. Press Lock button once.3. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. Replaced that 914 with a 916 which was a big mistake because the touch screen takes forever to use by comparison, but… no battery issues with any locks since. I just checked and it supports beaming. Make sure the lock has room for an additional code. Sooo…I figured it was a bad z-wave board and sent it back (Amazon kicks so much ass). Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. Enter user code. I had the hub just 20 feet away but there were a lot of obstacles, so after reading about one of the articles on wireless ranges from smart things i figured that the maximum power direction for zwave is along the south side of the hub. The panel on Kwikset model #914 SmartCode Touchpad Electronic Deadbolt Lock - Venetian Bronze does not stay lit all the time, the panel lights up 2 ways. View All Support Ask A Question. Then run a network repair. This is a complete install of the Kwikset Smartcode 913. I installed a second 914. Replace the battery pack. Press the Program button once. Remove the lock from the door, including the old latch. Programming Timeout During programming, if no button is pressed for five seconds, the system will time out (indicated by three beeps and a … If you are interested in knowing more about Beaming, it is explained in this nice document from Honeywell. Ok, I’ll give that a shot. (Remember we’re talking about less than 2 seconds of opportunity here.). The mounting plate is placing tension on the torque blade. Tried multiple times with zero success. SmartCode 914 comes with SmartKey Security Kwikset's SmartKey security is designed to protect against against common break-in methods and keep your family safe. Kwikset SmartCode 913-914: Programming Without a Mastercode. Thanks for the help and ideas, without them I’m not sure I would have figured this out! Everything is fixed. Press and HOLD the Program button until the keypad Flashes green (about 5 seconds).2. Attempt to lock and unlock the door with the key. Press the Program button once. Press the Program button once.2. Monday-Friday: ... Get Support on your SmartCode 914 TRL Deadbolt ... at once if the mastercode is enabled. I have a Linear PD300z. The clutch is disengaged. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. 2 Finishes. Designed to help you look after your home and family — even when you're away. Press Lock button once.4. I have two of these locks. The lock must be replaced. Keep door open. Devices & Integrations. SmartCode 914 features Z-Wave technology, meaning a compatible Z-Wave hub is needed to remotely access the lock, and the app that you will download depends on which system you purchase. Press the Lock button while the door is open and unlocked. JD, what devices support this? Test the key again. Make sure the hole in the door frame is drilled at least 1” (25 mm) deep. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. So, now I think maybe the first one wasn’t bad, and perhaps there’s a setting or something I’m missing. Contact Technical Support. Align the turnpiece with the torque blade and reinstall the interior assembly on the door. Press Checkmark symbol once.3. Page 1 Prepare the door and check dimensions If drilling a new door, use the supplied template and the complete door drilling instructions available at www.kwikset.com/doorprep. Reinstall the lock. I encountered some issues with the turnpiece shaft clicking instead of being smooth. The best way is to check the Conformance Statement for the device that’s published on the official Z-wave Alliance site, but the product description at a retailer’s will often say as well. Press Lock symbol once.4. 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