Materials must be requested in advance. If users will be driving up, have them show you their ID through the car window, open their trunks, and place their bagged materials in their trunks. Curbside Service FAQs. Liz is the Marketing Content Manager for Demco. Curbside pickup for holds is now available at all libraries, Monday–Saturday, 12–6pm on days when your library would normally be open. The patron should wait until the staff member is back inside before collecting their belongings. Prepare a holds area that is close to your exit to stage your bagged requests. Additional services, including copies and faxes are also available while our buildings are closed. Schedule a Curbside Pick-up appointment online. Learn More > Wi-Fi Connection. Call during Curbside hours only please. Adhering to the Flashes Safe Seven principles, Curbside Pickup @ University Library allows you to check out materials via a contactless service at the Kent campus. In accordance with Governor Hogan’s order a mask must be worn while inside. Then, patrons can exit their cars and pick up their items. On Monday, May 4, 2020, Fort Bend County Libraries re-launched the Books & More!Curbside Pick-Up service during limited hours. Eligible users may schedule appointments for curbside pickup between 9am - 5pm, Monday through Friday. The library is encouraging patrons with smartphones and tablets to download the new VLC Member Libraries app and use its Click & Collect feature for curbside pick-up at Hoyt or Zauel libraries. Our no-contact Curbside Pickup service can help you gain access to physical materials like books, audiobooks, Blu-rays, and DVDs. If your library offers STEM kits, early literacy kits, or similar items for checkout, think about the resources you have available to clean and manage these materials. Curbside Pickup Service Locations and Hours Curbside Pickup Service is available Tuesdays, Thursdays and Saturdays - noon to 6 p.m. at: Make sure staff is trained on all the finer points of how you will manage this service so they can answer questions, and update staff accordingly if you have to make adjustments to your system. May 26, 2020 @ Montana Web Design by Bigfork Web Development, Inc. You’ll also want to think about whether to renew items that are already checked out or if fines will accrue on items that don’t make it back by your extended due date. Curbside Pickup We are currently offering curbside pickup at our Gibson, Green Valley, and Paseo Verde locations. Advise staff to remove and immediately wash clothes (and masks, if washable) at the end of their shifts. Curbside Service is now available at all branches for holds pickup and returns, during curbside hours. For walk-up patrons, use bags with handles on both sides and try to only touch one side while the patron touches the other. Save my name, email, and website in this browser for the next time I comment. Then, you can leverage all your traditional channels, such as your library’s website and social media pages to promote your curbside pickup services. Have patrons put items on hold by logging into their library accounts and then calling or using your library’s calendar system to arrange a time for pickup. If you are asking to see IDs, ask patrons to place their ID on the table and move back 6 feet. If your library sends out a press release about your services, include this information to reassure your patrons that you are following CDC guidelines for safety in handling materials. Pickup will be from the Book Nook side of the building. It does not supersede the rules and recommendations of local authorities and the Centers for Disease Control and Prevention. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. Curbside pickup – Monday-Friday 10am-6pm; Saturday 10am-4pm What to Know: Library will reopen with limited services on July 8 th, patrons can use computers for up to 30 minutes, browse limited collections, check out materials, use the scanner, fax, and photocopiers, and return larger items, patrons must wear a mask. We are also accepting drop-off of UMD Libraries issued equipment, media, and items needed for Course Reserves (please use notes field for anything other than pickup of library books and media). In your communication about your services, ask patrons to be specific about the items they are requesting. Temporary e-access cards can be used to check out up to 5 items. Continue to consult with team members and make process improvements. What services are and are not available (books, DVDs, printing, faxing, interlibrary loan, etc. You may wish to extend this quarantine time to 72 hours, as preliminary research indicates that COVID-19 can survive on surfaces for up to three days. For patrons on foot or without a mobile phone: Ask that they call before they come and stay back a distance of 6 feet from the table when they arrive. Outdoor wifi is available in the parking lots. Mid-Columbia Libraries' Basin City Branch For pickup, call: (509) 269-4201. Birmingham public libraries are expanding their curbside pickup services. Call 758-5818 to pick up your holds, Columbia Falls Sat, 10am-1pm Make sure you have clear directional signage in parking areas that includes the phone number patrons can call for information. Liz Bowie 9:12 am Curbside pickup items will be held for three business days Only items owned by North Branford Public Libraries are available to request If you’re not comfortable using our online catalog or if you’re not sure what to read next (or watch or listen to), please call us for suggestions! Service Hours Monday–Thursday 10:00 AM–7:00 PM @Ridgway Memorial, Hillview, Lebanon Junction & Mt. Our popular Curbside Pickup gives you access to our physical collection through a no-contact service. Curbside Holds Pickup Staff will deliver your holds to the trunk of your car by appointment. To request contact-free curbside pick-up, please call (715) 394-8860. Click the “Curbside Pickup” button. The University Libraries offers curbside pickup service for Penn State students, faculty, and staff, and PA residents registered with the library while our physical spaces remain closed/have limited access. Patrons who would like to take advantage of curbside pick-up service must reserve online at least 24-hours in advance or call their local branch to schedule a pickup time. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. Be prepared for multiple cars parking or lining up to pick up materials. To pick up held items, you'll need to register for a 30-minute timeslot with your name, phone number, library card number and a few details. Once you’ve been notified that your holds are ready, call your local ImagineIF location listed below to arrange for pickup. The patron should wait until the staff member is inside before collecting their belongings. Sat, 10am-3pm Once your library items are ready for pickup, simply schedule your pickup appointment online, over the phone or through the myLIBRO app! No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. Call 837-6976 to pick up your holds. You can also have patrons call when they arrive at your library and then wait in their cars for a staff member to place the items on a table. It’s a no-contact way to request materials, schedule a pickup … You may also wish to disinfect materials that can be wiped down when taken out of quarantine. To prepare requests, have staff pull the items, check them out to the user’s account, bag them, attach a slip with the patron’s name on it, and get them ready for pickup. Document your process and make sure all staff members know and understand the process. Find ways to make use of Sierra to facilitate curbside pickup service from your library on this page. If you are interested in sharing your ideas and programming tips on Demco’s Ideas and Inspiration blog or have ideas for topics you’d like to see covered, contact Liz at, The Institute of Museum and Library Services. When you arrive, park in one of the designated Curbside Pickup parking spots at the southeast corner of the library building. Materials must be requested in advance. Reply. Curbside Pickup Details & FAQs The following services will be unavailable until further notice: Public Computer/Printing Sessions, Copying and Faxing Services, Public Browsing and Checkout. The restrictions do not impact libraries and our Curbside Pickup Service will continue for patrons as scheduled below. Holds may take slightly longer than expected. Disclaimer: This article is for educational purposes only. Our staff will retrieve the item(s) then notify you via email when they are ready for pick up. No Contact: Arrange items in bags on tables, booktrucks, or carts or in bins with patrons’ names on them. When you call to request your items, staff will check them out to you and give you instructions for pickup. Tues-Wed, 12-6pm Curbside pickup continues to be available at all locations. Then, click “On my way” and let us know how soon you plan to arrive at the library. No-contact, curbside pickup of reserved items is available now for items currently being held at Old Worthington Library and Worthington Park Library. All other Oxford County libraries will be closed until at least Jan. 4. All other returns should be placed in the book drops around campus. Library staff also asks customers to follow library procedures designed to keep 6 feet of distance between people at all times. Ask patrons to stay in their cars until the staff member has gone back inside. Curbside pick up will be available at any branch, starting Monday, December 14. How long you let patrons keep materials could depend on the trajectory for reopening in your state. Friday & Saturday 9:30 am - 5:30pm. Curbside pickup of library materials placed on reserve will be available at the Accomac library Monday to […] The librarians and educators we serve are much more to us than customers as well. Yes, patrons must hold a valid library card to use curbside pickup. They will reopen for curbside options, the county said in a release. Start with procuring personal protective equipment for staff, including masks, gloves, and hand sanitizer. Sat, 10am-1pm The products she and her team have developed, including classroom games, learning centers and professional development resources, have garnered 46 industry awards for excellence in education. Request a minimum of 24 hours advance notice to pull items. This service is specifically designed for patrons practicing social distancing during the COVID-19 period. This service is available for current University of Toronto students, faculty, and staff. Please Note. For non-MCFL libraries in Marin, please visit their websites for details of curbside services offered.. All branches are currently closed to … Curbside pickup is by appointment. Whether you’re limiting contact or planning for contactless pickup of materials, you’ll have safety issues to take into consideration. Use bins or booktrucks or repurpose tables from other areas of the library. Table pickup will be available in library vestibules. You must present your library card or photo ID to receive your materials. Walk Up Holds Pickup Your holds will be available at the front entrance of the Library. Liz is passionate about promoting literacy through her work and the work of others. Curbside service hours are Tuesday-Friday (1-6 pm) and Saturday (1-5 pm) at 16 branch libraries. For the specific days for each library, please see below . May 13, 2020 @ If you have multiple items, label your carts with the letters A–F, and so on, and sort the items on the carts by last name. Online reservations are not accepted for same day pick-ups. Enter your car’s make, model and color. Table Pickup You may park in any space NOT marked for Trunk Delivery. For those libraries offering this service, we’ve created a checklist to help you manage your services while keeping staff and patrons as safe as possible. The Baden Branch Library offers walk-up curbside service on Wednesday-Thursday (2-6 pm) and Friday (11 am-2 … Apply for an e-access card here. Curbside pick-ups for library materials are available at library locations across the metro. preliminary research indicates that COVID-19 can survive on surfaces for up to three days. Look for items that are available now and place a request. Pick up day/time. How to Quarantine Public Library Materials. Use tape to designate stations and ensure social distancing. Sunday 12:00 pm - 4:45 pm. Curbside Pickup Alert: Curbside Pickup will be closed from 12/23/2020 - 1/18/2021 - Expected to Resume 1/19/2021. You can open curbside pickup to books only, or you can include other types of media. ), The hours that library curbside pickup will be available, How far in advance they need to request items and schedule pickup, How to arrange a time for pickup (remind patrons that they must be on time to ensure interaction with others is limited), The location where they will find their items for pickup or the protocol for staffed pickup, How to arrange for drop-off of items for patrons without transportation, The extended due dates for items and whether you’re accepting returns in your drop box or would prefer that patrons keep materials at home until the due date, Whether or not fines will accrue for items already checked out or after your extended due date, Whether you are accepting returns and how you will disinfect returned items, A statement that you are not accepting donations at this time, That you reserve the right to refuse service to anyone who jeopardizes the safety of your staff and/or patrons. Library Closed. for UMD faculty, staff, and students. Curbside Pick-Up service is available at ALL locations. As always, keep the safety of your staff and patrons at the forefront as you continue to provide valuable services to your community. Kalispell The Public Libraries of Saginaw’s new “Click & Collect” feature will make picking up items easier while library buildings are closed to the public. Discover access to eBooks and learning resources for all ages, as well as unique virtual programs on YouTube, Facebook and Instagram, such as Virtual Trivia Night, Early Literacy Classes and STEAM (science, technology, engineering, art and math) activities on our At Home With ImagineIF page. Curbside pickup is available during the following times: Monday to Thursday 9:30 am - 8:45 pm. Also contact your local Chamber of Commerce, radio stations, and newspaper, as well local healthcare facilities to help you get the word out. Staff is available to answer phone calls, answer reference questions, look up items, and place holds or renew items. Curbside Pickup In order to provide the best service possible while maintaining the safety of our students, faculty, and staff, the SU Libraries are happy to announce our Curbside Pickup program. COVID-19: Safety Tips for Reopening Your Library. Create a Google Form or online signup where patrons can request items and pickup times. How does it work? Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Be clear with patrons about whether or not you are accepting returns at this time or if you’d prefer they keep materials until the extended due date. If your state is looking at reopening closer to summer, you may want to extend due dates until then to discourage unnecessary patron travel and interaction. Holds may take slightly longer than expected. If you are unable to schedule an appointment online, please call the library. Curbside to Go holds pickup now available at the Carnation Library. This comes after the Birmingham Library Board voted to reopen all 18 branches, allowing for 73 full-time furloughed employees to return to work on Monday, Dec. 7. Thanks for your patience and understanding while we navigate through this difficult time! ImagineIF Libraries now offers curbside pickup of materials currently reserved for customers. Are you delivering virtual programming? As you move to this next stage, consider the number of staff members you’ll have available to manage curbside pickup services, along with what services you feel most comfortable with. Items on Forbes Library shelves are available to fill requests more quickly than items from other libraries. Fines and fees cannot be paid at curbside pickup. Mon-Tues, 12-6pm If you make an appointment and there are no holds ready to be picked up, the appointment will be cancelled. You’ll also want clear signs in your pickup area, including signage on your booktrucks or bins stating the protocol for pickup. Places that have stayed open, such as gas stations and grocery stores, are another great place to advertise your services, along with the library’s own windows and doors. Consider offering book bundles with consumable take-home activities instead of circulating your standard kits. At that time, we will convert your temporary e-access card to a permanent library card. The American Library Association recommends a 24- to 48-hour quarantine of books. What is Curbside Pickup? The Coy Public Library will be offering ONLY curbside pickup until further notice due to the substantial spread of COVID-19 in our community. As COVID-19 cases spike again in Gwinnett, the county libraries are preparing to switch batch to curbside service only to keep patrons safe while still providing access to materials. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. The Institute of Museum and Library Services suggests following the Centers for Disease Control’s recommendation of a 24-hour quarantine. Our curbside service will operate as before. Mid-Columbia Libraries' Benton City Branch For pickup, call: (509) 737-6317 Learn More > Wi-Fi Connection. University of Toronto Libraries offers a Curbside Pickup Service for print books and other materials not available electronically through the HathiTrust Emergency Temporary Access Service. Step 6: Staff will meet you to complete your transaction. Click the link in the text to let us know you are here. Curbside Service is available at 16 Phoenix Public Library locations (South Mountain Community Library customers may pick up their held items at Ocotillo Library) during the following hours.. No appointment needed. Curbside Pickup. ImagineIF Libraries now offers curbside pickup of materials currently reserved for customers. The Ask a Librarian call center will also operate during these hours. Get started by visiting the library catalog. While library branches are not open for pubic browsing due to the COVID-19 pandemic, 18 of our branch locations do offer curbside pickup for library materials and printing, as well as computer appointments (the Reisterstown Branch is closed for renovation).. Curbside Basics. Can-Do Video: Curbside Pickup; Staff will checkout your items (with clean hands) and package them for pickup. Note that many curbside pickup procedures will vary by library, and are not covered on this page: Tracking method for scheduled pickups Much more than my favorite book tape people. Instructions for pickup and hours can be found here. Look for the Curbside Pick-up table outside of the library. Depending on the number of staff and the size of your library, you may want to consider using two-way radios to ensure staff members are able to communicate while safely distancing themselves. Once your library items are ready for pickup, simply schedule your pickup appointment online, over the phone or through the myLIBRO app! Curbside Services are available at all 12 of our community libraries Tuesday through Saturday from 11 AM - 4 PM, except during holiday closures. Her background includes editorial management and product development of innovative and time-saving tools for schools and libraries, with an emphasis on Common Core, literacy and math. In the JCPL app, click “I’m here.” Step Four: Pick up your items during your appointment time. Monday through Satu rday 8 a.m. t o noon The Library will ensure that customers do not accrue fees for materials during this time. Simply browse our KentLINK catalog and request the item(s) that interest you. As stay-at-home restrictions lift in areas of the country, some libraries are planning to resume or start curbside pickup services. Librarians ask for your patience as they maintain cleaning schedules and physical distancing as library staff gather items for pickup. Mon-Fri, 10am-6pm A staff member should then bring materials out to the table. We are happy to now be able to offer curbside service at all of our locations. Include directional signage and barriers, such as traffic-control ropes or cones to direct the flow of traffic. Curbside Service At 5 Cobb Libraries Closed Jan. 5 For Elections - Marietta, GA - Curbside pickup service at five library campuses within the Cobb County Public Library system will … The staff member can check the ID and return with the materials. You’ll also want to consider their replacement value if you plan to extend due dates and they have the potential to not make it back to your library. Have a staff member answer or track message requests on your phone line or a specific email account. Using curbside pick-up, you will be asked to verify your address and provide photo ID. Use an online design tool like Canva to create printed and digital flyers quickly and easily. Explore products that will help you provide library services to your community while ensuring patron and staff well-being. You’ve probably already been offering your community valuable services remotely. You’ll also want to decide whether you will allow patrons to pick up materials for others who may not have transportation or are housebound. You guys are great. Requesting resumes on January 7. Your items will be ready in a labeled bag, already checked out to you. To ensure protocol is followed, consider repurposing colored book tape to mark a safe distance for patrons to stand. The Library is closed to the public until further notice. Pick up anything you can check out—and more! Hours for all locations (with the e xception of South Mountain Community Library:. Set your own pickup appointment, or call the branch and we can help you get set up. (See also: more library services.) Reply. The table should be disinfected after each ID is removed. Place flyers advertising these services in patrons’ bags. 7:05 pm If you are accepting returns, provide the protocol (i.e., accepting them in the drop box and/or allowing patrons to return items during your curbside service hours). 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